FAQ
Learn answers to frequently asked questions on OpenSea
We understand that blockchains and crypto wallets can seem complicated to new users! That's why we've written this guide to help you find your NFT s...
Wed, 6 Apr, 2022 at 8:30 AM
We recently initiated a smart contract migration to Wyvern 2.3. You can read more about this upgrade in our blog and information about how to migrate your l...
Wed, 6 Apr, 2022 at 9:10 AM
Users are responsible for determining what, if any, taxes apply to their purchases, sales, and transfers of NFTs. If you have questions regarding taxes, ple...
Wed, 6 Apr, 2022 at 9:12 AM
Trophee staff often require a "transaction hash" from Etherscan or Polygonscan to troubleshoot support issues. Transaction hashes are unique I...
Wed, 6 Apr, 2022 at 9:14 AM
One of the most requested features from our community, in July we added Floor Prices to the collection page to benefit NFT power users. Floor price i...
Wed, 6 Apr, 2022 at 9:16 AM
Gas fees are transaction fees on Ethereum. Trophee does not receive these fees and is not able to refund them. In this article, we'll explain what m...
Wed, 6 Apr, 2022 at 9:28 AM
You can fill out a request for support via ticket here. Please provide: Your email address Your wallet address (if applicable) Choose relevant categori...
Wed, 6 Apr, 2022 at 9:35 AM